Project Duration: April 2019 - May 2022
Roles: Sr Project Manager, Director of Process Improvement
Client: PG&E 

Project Overview:

The Permit Verification Project was a critical initiative focused on developing a streamlined, location-based review process for scheduled construction work. This project was essential in determining the need for encroachment permits, ensuring compliance with Caltrans requirements, and expediting the permit approval process. The successful implementation of this project built trust with stakeholders and paved the way for future work in full permit processing.

Skills

• Location-Based Analysis
• Template Design and Implementation
• Process Documentation
• Custom Database Development
• Quality Control Management
• Regulatory Compliance
• Project Management
• Stakeholder Collaboration

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Key Contributions:

• Location-Based Review Process:
  Developed an innovative review process that utilized location data to rapidly assess whether an encroachment permit would be required for scheduled construction work. By importing data into Google Earth, the process enabled visual determination of proximity to and crossing of highways, significantly speeding up the review process.
• Template-Based Exhibit System:
  Created a template-based system for generating exhibits to support encroachment permit applications. This system was meticulously designed to ensure consistency and strict adherence to Caltrans requirements, facilitating faster and more reliable permit approvals.
• Documentation Development and Maintenance:
  Designed comprehensive documentation to accompany the template-based system, providing clear instructions and guidelines to maintain consistency across all permit applications. This documentation was continuously updated and improved as the project evolved, ensuring ongoing compliance with regulatory standards.
• Custom Database Development:
  Developed a custom database to prioritize work based on expected construction dates and track quality control reviews. The database was instrumental in managing timelines, tracking deliverables, and ensuring that the process could rapidly scale to meet project demands.
• Quality Control and Scalability:
  The custom database and associated processes ensured that all permit verification activities were conducted with the highest level of quality control. The system's scalability allowed the project to expand quickly to meet tight timelines, while maintaining accuracy and efficiency.
• Building Trust and Future Opportunities:
  The successful execution of the Permit Verification Project was a key factor in building trust with stakeholders and demonstrating the team's capability to handle complex permit processing tasks. This success led to future opportunities in processing full permits, further solidifying the team's reputation for excellence.

Notice: This project was completed while employed and is summarized here as a resume of my experience.